Report an Issue / Request a Service

Welcome to the City of Redmond's service request portal. You can report non-emergency issues, make service requests, and find answers to common questions. Use the desktop version below or take full advantage of this system by downloading the "Your Redmond" app on your mobile or tablet device. See more details below.

View on desktop or download the "Your Redmond" App
  • Please be advised that this request is for non-emergency issues or services only. Should you require immediate public safety assistance, please dial 911.
  • Complete the form below to submit your non-emergency service request. The more detailed information you provide, the better we will be able to assist you. View our Privacy Notice.
  • Our regular business hours are 8:00 AM to 5:00 PM, Monday through Friday. Service requests submitted after hours will be reviewed the next business day. Service requests submitted Friday evening, during the weekend, or on a City recognized holiday, will be reviewed on the next business day.
  • Make sure to check out the self-help Knowledge Base where you will find information about FAQs.
  • The "Your Redmond" app is also available on mobile and tablet devices that include links to the City's website, news, calendar and social media. View our Privacy Notice.

Download on the App Store Get it on Google Play